At AceStack Healthcare, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy outlines how we collect, use, and protect your personal data when you engage with us through our website, email, SMS, or phone communications. By interacting with our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you engage with us:

• Personal Identification Information: This may include your name, email address, phone number, mailing address, and any other personal details you provide to us.
• Communication Data: Any communication you send to us, such as emails, SMS messages, or phone calls, may be stored for record-keeping and to provide better customer support.
• Usage Data: We may collect data on how you use our website, apps, or services, including IP addresses, device information, and interaction data.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing Services: To respond to your inquiries, provide requested information, or offer services, including health services, wellness solutions, and technology solutions.
• Communication: To communicate with you via email, SMS, or phone for purposes such as sending service updates, important announcements, etc.
• Customer Support: To assist with any questions or issues you may have regarding our services.
• Marketing and Promotions: With your consent, we may use your contact information to send you messages.
• Improving Services: To analyze and improve our services and user experience, including maintaining the security of our systems.

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate physical, electronic, and administrative safeguards to protect it.

• Data Encryption: Your personal data is encrypted during transmission to protect it from unauthorized access.
• Access Control: We restrict access to your data only to authorized personnel who need it to provide services or customer support.
• Secure Storage: Your information is stored securely with encryption measures in place to safeguard it from theft or unauthorized access.

4. Your Choices and Rights

• Opt-Out: You can choose not to receive communications (such as email, SMS, or phone calls) from us by clicking the unsubscribe link in any email or by replying STOP to any SMS.
• Access and Update: You have the right to access, correct, or update the personal information we hold about you. If you would like to update your details, please contact us directly.
• Data Deletion: You can request that we delete your personal data from our records, and we will comply unless there are legal or regulatory reasons for retaining it.

5. Sharing Your Information (Email ID, Ph. Number, etc.)

AceStack Healthcare does not share, sell, or rent your personal data to third parties for their marketing purposes. Your information is kept private and used solely to provide you with our services and to communicate with you.

6. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your use of our website and services. Cookies help us enhance your experience by remembering your preferences and understanding how you interact with our content. You can choose to disable cookies through your browser settings, but this may limit your ability to access certain features of our website.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal data from a child under 13, we will delete that information as soon as possible.

8. Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the bottom of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this privacy policy or the way we handle your personal information, please feel free to contact us:

Email: info@acestackhealthcare.com
Phone: (609) 815-4611
Address: New Jersey

Last Updated: 01 January 2025