Terms and Conditions for Phone Calls in USA
Effective Date: [Insert date of policy]
These Terms and Conditions (“Terms”) govern your use of phone call services provided by Acestack Healthcare (“Company,” “we,” “us,” or “our”). By engaging in phone calls with us, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our phone call services.
Consent and Recording
By participating in a phone call with us, you acknowledge and consent to the call being recorded for quality assurance, training, or legal compliance purposes. You understand that these recordings may be retained by the Company and used for internal purposes as described herein.
Use of Information
During phone calls, we may collect personal information that you voluntarily provide to us. This may include your name, address, phone number, email address, and any other information you provide during the call. We use this information for the purpose of providing the services you requested, addressing your inquiries or concerns, and improving our overall customer experience.
Confidentiality
We respect your privacy and will treat any personal information shared during phone calls as confidential, in accordance with applicable laws and regulations. We will not disclose your personal information to third parties unless required by law or with your explicit consent.
Quality Assurance and Training
We may monitor and analyze phone calls for quality assurance and training purposes. This helps us ensure the accuracy, effectiveness, and professionalism of our communication. These monitoring and analysis processes may involve reviewing call recordings, transcripts, and related data.
Security
We implement reasonable security measures to protect your personal information and call recordings from unauthorized access, use, or disclosure. However, please be aware that no data transmission or storage system can guarantee 100% security. We cannot be held responsible for any unauthorized access to or use of your personal information or call recordings.
Compliance with Laws and Regulations
We comply with all applicable laws and regulations governing phone call communications, including but not limited to privacy laws, telemarketing laws, and data protection regulations. Our phone call services are provided in accordance with these legal requirements.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from your use of or inability to use our phone call services.
Modifications to Terms
We reserve the right to modify these Terms at any time. Any changes to these Terms will be effective immediately upon posting or providing notice to you. Your continued use of our phone call services after such modifications indicates your acceptance of the updated Terms.
Termination
We reserve the right to terminate or suspend your access to our phone call services at any time without notice and for any reason, including but not limited to a violation of these Terms or applicable laws and regulations.
Governing Law and Jurisdiction
These Terms and your use of our phone call services shall be governed by and construed in accordance with the laws of the State of New Jersey, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in Mercer County of New Jersey.
Contact Us
If you have any questions, concerns, or requests regarding these Terms or our phone call services, please contact us at 609-779-9751.
By engaging in phone calls with us, you acknowledge that you have read and understood these Terms and agree to be bound by them.